Last updated: 29 October 2026
This Refund Policy explains when and how you can get money back for paid plans on wwidgets.com. The Service is operated by WebWorks 101 OÜ, registry code 14816432, Sepapaja tn 6, 15551 Tallinn, Estonia ("we", "us"). It applies to paid subscriptions of our widget plans and of the cookie consent plans (Pro and Ultimate), and forms part of our Terms & Conditions.
1. Free trial
New accounts start with a free trial and no card is required, so nothing is charged and nothing needs to be refunded. If you cancel or do nothing, your account moves to the free plan when the trial ends.
2. Monthly plans
- You can cancel a monthly subscription at any time in your account.
- After you cancel, your plan stays active until the end of the month you have already paid for. It then stops renewing.
- The current month is not refunded in part. This means that no partial refund is made for the days of the paid month that you do not use.
3. Yearly plans
If you cancel a yearly subscription before the year is over, we work out the refund like this:
- Every month that has already started, including the month in which you cancel, is charged at the monthly price of the same plan.
- The rest of the yearly payment is refunded to you.
- If the months you have already used, multiplied by the monthly price, are equal to or higher than the yearly price you paid, nothing is refunded.
Example (illustrative figures only): a plan costs 9 EUR per month or 90 EUR per year. You pay 90 EUR for a year and cancel during the third month. Three months have started, so 3 x 9 = 27 EUR is kept and 90 - 27 = 63 EUR is refunded. If you cancel during the eleventh month, 11 x 9 = 99 EUR is more than 90 EUR, so nothing is refunded.
Prices are shown excluding VAT where VAT applies; the refund follows the amounts you actually paid, including any tax.
4. How to request a refund
- Email [email protected] from the email address on your account. Please include the plan and the date of the payment.
- We reply with the amount to be refunded, or with the reason if no refund is due.
- Approved refunds are paid back to the original payment method through our payment provider Stripe. We cannot refund to a different card or account.
- A refund usually reaches you within 5 to 10 business days after we approve it. This is an estimate and not a guarantee: the time depends on Stripe and your bank or card issuer.
5. Other cases
- Billing errors are always refunded. If we charge you by mistake, for example twice for the same period or an amount that does not match your plan, tell us and we will refund the full amount that was charged in error.
- Fees that are already paid for a period in which your account was suspended or closed because of a breach of the Terms are not refunded.
- Statutory rights that cannot be excluded, such as a right of withdrawal that may apply to consumers in your country, remain unaffected.
6. Contact
WebWorks 101 OÜ, registry code 14816432
Sepapaja tn 6, 15551 Tallinn, Estonia
Email: [email protected]